Center Guys at NRF 2023 - Retail's "Big" Show — Call Center Guys
Call Center Guys at NRF 2023 - Retail's "Big" Show

Recently, the Call Center Guys team had the opportunity to attend the NRF trade show, also known as the National Retail Federation Convention & EXPO. This industry event is one of the largest and most highly-anticipated gatherings in the retail world, and we were thrilled to be a part of it. If you haven’t already heard about the NRF show, here are some interesting facts to highlight the popularity and importance of this type of show.

  • NRF 2021 attracted over 40,000 attendees from more than 100 countries.

  • Over 700 companies exhibited at the NRF 2021 show.

  • The NRF show is known for bringing together some of the biggest names in the retail industry, including retailers, suppliers, technology companies, and more.

  • The NRF trade show has been growing in popularity, with attendance increasing year over year.

Jacob K. Javits Convention Center

As soon as we arrived at the Jacob K. Javits Convention Center in New York City, the show floor was bustling with activity, as retailers from all over the globe came together to showcase the latest and greatest products and services.

One of the highlights of the show for us was the opportunity to connect with so many other professionals and learn about the latest trends and innovations in the retail world. There were seminars and panel discussions on topics such as AI and automation, customer experience, and workforce management. These sessions provided valuable insights and inspiration for our team, and we are excited to bring back some of the ideas and strategies we learned to our own call center operations.

In addition we were also able to explore the exhibit hall and see the latest products and services from top vendors in the retail industry. From cutting-edge technology to innovative retail solutions, there was something for everyone at the NRF trade show.

Thank you for joining us at NRF 2023

All in all, attending the NRF trade show was an incredibly valuable experience for the Call Center Guys team. We came away with new ideas, inspiration, and valuable connections that will help us better serve our clients and continue to grow as a company. We’d like to thank every vendor that stopped by our booth and connected with us. Your support and interest in our company means so much to us, and we truly appreciate the time you took to learn more about our services.

As a contact center provider, we look forward to attending the NRF trade show in the future and to see what’s next for the retail industry in the coming years!

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By: Selena Karatella